The Basics

For all questions there are multiple ways to contact us. The quickest would be by tapping the "Message Us" button that can be found at the bottom right of this screen.

You can also send your questions or issues to


The Fine Print

- For inquiries regarding an order please include your name and order number so that we may assist you faster.
- For questions regarding damages to your order, please refer to our Lifetime Warranty page.
- Promotional codes that are not used during check-out may not be applied after purchase
- Due to the nature of our sales, price adjustments cannot be made after purchase or applied to future purchase once sale has ended.
- Please refer to our product details section for sizing questions, as well as item descriptions.
- Packages that have been delivered by courier but client claims not to have received package must be aware that once a package is delivered to them, 50 Watch nor courier can respond to what happens to the package, that is why a tracking number is provided so you may know when to expect your package. Missing or stolen packages from client will not be refunded or replaced.
- 50 Watch products are only available through, merchandise is not available for purchase elsewhere.